FAQ
Questions? We've got answers.
What do I get each month?
One 12oz bag of freshly roasted, whole-bean coffee from a different small-town micro-roaster. Each bag comes with a card telling the story of the roaster and their town.
How much does it cost?
A Hamlet subscription is $24 per month, with free shipping included. No hidden fees, no price hikes.
When does my coffee ship?
We ship on the first week of every month. Your beans are roasted to order — typically within 48 hours of shipping — so they arrive at peak freshness.
How is the coffee roasted?
Each roaster uses their own methods and style — that's part of the magic. You might get a light, fruity Ethiopian one month and a rich, chocolatey Colombian the next. We always include tasting notes so you know what to expect.
Can I choose my roast preference?
Right now, Hamlet is a curated experience — we pick the coffee for you. That's intentional. We want to introduce you to roasts and styles you might not choose on your own. Trust us, it's more fun this way.
What if I don't like a bag?
Reach out to us at hello@hamletco.com. We stand behind every bag we send and we'll make it right.
Can I cancel anytime?
Absolutely. No contracts, no commitments, no hoops to jump through. Cancel with one click whenever you want — no questions asked.
Do you ship internationally?
Currently we only ship within the United States. We're exploring international options and will let subscribers know when that changes.
How do you find your roasters?
Our team travels to small towns across America — places with populations under 50,000 — and tastes everything. We look for quality, craft, and character. Most of our roasters have never been featured by a national subscription service before.
Still have questions?
Drop us a line at hello@hamletco.com — we're happy to help.
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